General Information,
Policies & Procedures
Budget Buffets
(Lunch & Dinner)
General Information, Policies and Procedures
Contact
Step 1: Contact the Reservations Office in the University Center either
in person at room #250 or via telephone (262-472-1175), you may also visit
uc.uww.edu/rooms to request a reservation on-line. You will be asked to
provide the following information: Name of group, date of event, time,
approximate number of guests and type of event. The staff will help you
determine the best possible room location for your event. A room must
be reserved before initiating a catering request for an on-campus function.
Step 2: Plan the specifics of your event by accessing the catering website at www.flyingchef.com. You may contact the Catering Department to assist you (262-472-5093). You may also visit the Catering Office at the University Dining 242 in the University Center
Guidelines
Orders for refreshment breaks should be placed a minimum of 3 business
days prior to the event. Requests for meals and receptions should be placed
a minimum of 10 business days prior to the event, and the event should
be finalized no less than 7 business days in advance of the event. Events
scheduled with less than 3 business days in advance may be assessed an
additional fee. Two hours of service are normally provided for catered
meals from start to finish. If additional service is needed there will
be a $15.00 per hour per worker service charge.
Guaranteed Guest Counts
The Catering Department must have a confirmed number of guests specified
3 business days prior to the event. This number is considered the guaranteed
guest count. If the actual number of guests exceeds the guaranteed guest
count, every effort will be made to accommodate the additional guests.
A substitute menu may be required in such an instance. If the actual guest
count exceeds the guaranteed count, the bill will reflect the number served.
Cancellation
If notice of cancellation is received 2 business days in advance of the
event, you will only be charged any expenses incurred. If notice is received
less than 2 business days in advance of the event you will be charged
the full amount.
Minimum Orders
Group events requesting served meals outside of the University Center
must have a minimum number of 15 guests. For fewer than 15 served meals
the University Center must be used. For buffet service a minimum of 25
guests is required.
China, Silverware and Glass Service for Events Outside
of the University Center
A $17.50 service fee will be charge for all china service provided outside
of the University Center.
Water Setup
Pitchers of water or large dispensers are available for conferences, lectures
and meetings on campus. The charge is $0.50 per person, with a minimum
charge of $5.00.
Alcohol Beverage Service
The state, federal and local laws, as well as specific campus policy govern
the service of alcoholic beverages. Please discuss your beverage request
with the Facilities Coordinator in the Reservations office. All alcoholic
beverages must be supplied and served by Catering by Chartwells. No alcoholic
beverages are to be brought in.
Safe Food Handling
Safe food handling is a high priority for Catering by Chartwells. Therefore,
we reserve the right to limit the removal of leftover food by the customer
to items that are available for carry out. For your safety, and that of
your guests, a Catering representative will remove food from your event
in a timely manner.
Payment
Payment for University sponsored catered events is due within 30 days
of billing date. All functions to be paid from University accounts must
supply an organization code number at the time the order is placed. All
organizations that are tax-exempt must present their certificate at the
time the order is placed.
Payment for non-University sponsored functions is due immediately upon receipt of invoice. State and local sales tax will be added to invoices of individuals or groups not exempt from such tax.
Security
Neither Catering by Chartwells nor the University of Wisconsin-Whitewater
is liable for any equipment, supplies or personal belongings left in public
function areas.
